🚨 24/7 Emergency Maintenance Hotline

For urgent issues like flooding, gas leaks, no heat/AC, or security concerns

Available around the clock for true emergencies

Proactive Property Care

We coordinate all maintenance and repairs through our network of licensed, insured contractors, ensuring quality work at competitive prices while keeping you informed every step of the way.

Our Maintenance Process

From request to completion, we handle every detail

1

Issue Reported

Tenant reports issue via phone, email, or online portal. Request logged immediately with photos if provided.

2

Priority Assessment

We evaluate urgency and determine if emergency response is needed or if it can be scheduled.

3

Vendor Coordination

Licensed contractor scheduled and dispatched. Emergency repairs under $500 approved automatically.

4

Owner Approval

Non-emergency repairs over $500 sent to you with detailed estimate for approval before work begins.

5

Work Completed

Contractor completes work and we verify quality. Tenant confirms issue resolved.

6

Documentation

Invoice processed, photos archived, work order updated in your portal with all details.

Maintenance Categories We Handle

🔧

Plumbing Services

Expert plumbing repairs and maintenance

  • Leak repairs and pipe replacement
  • Drain cleaning and unclogging
  • Water heater repair/replacement
  • Fixture installation and repair
  • Sewer line issues
❄️

HVAC Systems

Heating and cooling maintenance

  • AC repair and maintenance
  • Furnace service and repair
  • Filter replacement programs
  • Seasonal tune-ups
  • System replacement coordination

Electrical Work

Licensed electrical services

  • Outlet and switch repair
  • Lighting installation/repair
  • Circuit breaker issues
  • Electrical safety inspections
  • Code compliance upgrades
🏠

General Repairs

Handyman and repair services

  • Drywall repair and painting
  • Door and window repairs
  • Flooring repairs
  • Appliance repair/replacement
  • General carpentry
🌱

Exterior Maintenance

Curb appeal and outdoor care

  • Landscaping services
  • Sprinkler system repair
  • Fence and gate repair
  • Roof inspection and repair
  • Gutter cleaning
🔒

Security & Access

Safety and access control

  • Lock changes and rekeying
  • Garage door repair
  • Security system issues
  • Gate access problems
  • Smoke/CO detector service

Owner Approval Process

We balance protecting your property with respecting your budget

⚡ Emergency Repairs (Auto-Approved)

Under $500 - Handled immediately to prevent property damage

  • Burst pipes or major leaks
  • No heat in winter
  • No AC in extreme heat
  • Gas leaks
  • Security issues (broken locks, etc.)
  • Electrical hazards

You're notified immediately and receive full documentation within 24 hours.

📋 Non-Emergency Repairs

Over $500 - Requires your approval before work begins

  • Appliance replacements
  • Major system repairs
  • Cosmetic improvements
  • Non-urgent structural repairs

We send you:

  • Detailed scope of work
  • Contractor bid(s)
  • Photos of the issue
  • Recommendation
  • Timeline for approval

💡 Preventive Maintenance Programs

Avoid costly emergency repairs with our preventive maintenance services. We can arrange regular HVAC tune-ups, gutter cleaning, sprinkler system checks, and other seasonal maintenance to keep your property in excellent condition and extend the life of major systems.

📱 Owner Portal Tracking

Track all maintenance activity through your Owner Portal. View open work orders, completed repairs, vendor invoices, and before/after photos. Every maintenance item is documented and categorized for easy tracking and tax purposes.

Our Trusted Vendor Network

All contractors in our network are licensed, insured, and proven reliable

Licensed & Insured

Quality Verified

💰

Competitive Pricing

⏱️

Fast Response

🔧

Specialized Experts

📋

Warranty Protected

Maintenance Issues? We've Got You Covered

24/7 emergency response and professional coordination for all your property needs

Call (760) 651-2271