Maintenance Services - Options Property Management

Our Maintenance Process

From request to completion, we handle every detail

Issue Reported

Tenant reports issue via phone, email, or online portal. Request logged immediately with photos if provided.

Priority Assessment

We evaluate urgency and determine if emergency response is needed or if it can be scheduled.

Vendor Coordination

Licensed contractor scheduled and dispatched. Emergency repairs under $500 approved automatically.

Owner Approval

Non-emergency repairs over $500 sent to you with detailed estimate for approval before work begins.

Work Completed

Contractor completes work and we verify quality. Tenant confirms issue resolved.

Documentation

Invoice processed, photos archived, work order updated in your portal with all details.

Maintenance Categories We Handle

🔧

Plumbing Services

Expert plumbing repairs and maintenance

Leak repairs and pipe replacement
Drain cleaning and unclogging
Water heater repair/replacement
Fixture installation and repair
Sewer line issues

❄️

HVAC Systems

Heating and cooling maintenance

AC repair and maintenance
Furnace service and repair
Filter replacement programs
Seasonal tune-ups
System replacement coordination

⚡

Electrical Work

Licensed electrical services

Outlet and switch repair
Lighting installation/repair
Circuit breaker issues
Electrical safety inspections
Code compliance upgrades

🏠

General Repairs

Handyman and repair services

Drywall repair and painting
Door and window repairs
Flooring repairs
Appliance repair/replacement
General carpentry

🌱

Exterior Maintenance

Curb appeal and outdoor care

Landscaping services
Sprinkler system repair
Fence and gate repair
Roof inspection and repair
Gutter cleaning

🔒

Security & Access

Safety and access control

Lock changes and rekeying
Garage door repair
Security system issues
Gate access problems
Smoke/CO detector service

Owner Approval Process

We balance protecting your property with respecting your budget

⚡ Emergency Repairs (Auto-Approved)

Under $500 - Handled immediately to prevent property damage

Burst pipes or major leaks
No heat in winter
No AC in extreme heat
Gas leaks
Security issues (broken locks, etc.)
Electrical hazards

You're notified immediately and receive full documentation within 24 hours.

📋 Non-Emergency Repairs

Over $500 - Requires your approval before work begins

Appliance replacements
Major system repairs
Cosmetic improvements
Non-urgent structural repairs

We send you:

Detailed scope of work
Contractor bid(s)
Photos of the issue
Recommendation
Timeline for approval

💡 Preventive Maintenance Programs

Avoid costly emergency repairs with our preventive maintenance services. We can arrange regular HVAC tune-ups, gutter cleaning, sprinkler system checks, and other seasonal maintenance to keep your property in excellent condition and extend the life of major systems.

📱 Owner Portal Tracking

Track all maintenance activity through your Owner Portal. View open work orders, completed repairs, vendor invoices, and before/after photos. Every maintenance item is documented and categorized for easy tracking and tax purposes.

Property Maintenance Services

🚨 24/7 Emergency Maintenance Hotline

Proactive Property Care